This Privacy Policy describes how ACCRU STRATEGIES PRIVATE LIMITED ("we", "our", "us") collects, uses, shares, and protects your information through our website www.accru.in ("Platform"). By using the Platform, you agree to this Privacy Policy and applicable Indian laws.
We collect personal data such as name, address, date of birth, email, phone number, and sensitive information (e.g., bank details) with consent. We also track behavior and preferences on the Platform.
Your personal data is used to provide services, resolve disputes, enforce policies, detect fraud, and for marketing with an opt-out option.
We may share your data with affiliates, business partners, service providers, or law enforcement, if necessary.
We employ security practices to protect your data. However, internet transmission risks exist. You are responsible for protecting your login information.
You may delete your account from your profile settings. We may retain data as required by law or to prevent fraud.
You can access, update, and rectify your personal data through the Platform.
By using our services, you consent to our processing of your data. You may withdraw consent by contacting the Grievance Officer.
We may update this policy periodically. Please review it regularly for changes.
Cancellations are accepted within 7 days of placing the order, unless already shipped. For perishable items, cancellations are not accepted unless the quality is poor.
Damaged or defective products must be reported within 7 days. Refunds, if approved, will be processed within 3 days.
We offer refund/exchange within 7 days of purchase. Items must be unused, in original packaging, and not on sale (unless defective). Certain products are non-returnable, as specified at the time of purchase.
Orders are shipped via registered courier companies or speed post within 7 days of order/payment. Delivery time depends on courier norms. Delivery address is as specified by the buyer at the time of order. Shipping costs, if any, are non-refundable.